1 If Capital One pre-approves you for a credit product, you can be sure we’ll approve your application, except in limited circumstances. Some of the reasons we may not approve your application, among others, include:
- There’s been a change in your credit file information, personal information, financial status, or our credit decision criteria, from the time you’ve been given a pre-approval offer to the time Capital One makes a decision about your application.
- Your application is flagged for fraud prevention.
- You have an existing Capital One account.
- You’ve applied for a Capital One credit product in the last 30 days or had an account with us that was not in good standing in the last year. In good standing means not past due, over limit, fraudulent, restricted, or part of a consumer credit counselling program or bankruptcy.
- (For Quebec Residents only): In some cases, based on your maximum desired credit limit.
In some cases, we may not be able to open an account for you even though your application was approved. This can happen if we’re unable to verify your identity, or you don’t provide the required security funds if you’re approved for a Secured Mastercard®.
If you’ve received multiple pre-approval offers, accepting one may invalidate the others.
2 Security funds act as collateral and help show us you’re committed to using your card responsibly. Once you’re approved, we’ll let you know the amount of security funds you need to send in. To receive your card, you’ll need to send in your funds through your bank’s online banking site. These security funds will be fully returned if you ever decide to close your account and you’ve paid off your balance.
3 This forum is designed for Capital One cardholders to rate their experiences with products and services offered by Capital One and its affiliated companies. Products or service requirements, price, and features can depend on cardholder choices as well as the applicable laws and the specific product or service contracts of the cardholder, which may vary by jurisdiction and the date on which they obtained their card. Some product ratings and reviews may be obtained from customers with different versions of the product displayed above. Capital One does not guarantee the accuracy of cardholder posts and no review represents the opinion of Capital One or financial advice.
4 Reward miles and cash rewards are applied to total net purchases. That means any purchase that’s charged to your Capital One credit card minus credits, returns or other similar transactions. Cash advances, balance transfers and access cheque transactions aren’t eligible for rewards.
Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International
