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Setting Up Powers Of Attorney

The Canadian Bankers Association commitment sets out the information about Powers of Attorney that banks will make available to clients who want to give someone else the authority to do their banking for them. For more information, please visit the Canadian Bankers Association website.

You may wish to seek advice from a legal professional if you want to set up, alter or cancel a Power of Attorney or in circumstances where you have a pre-existing Power of Attorney in place. Please click here to read the brochure about Powers of Attorney produced by the Federal/Provincial/Territorial Ministers Responsible for Seniors. If you want to set up a Power of Attorney on your account, we’ll need the following information from you:

  • A written request to set up a POA, including a reason for having it set up on your account, signed by your attorney
  • A clear photocopy of your Power of Attorney’s valid government-issued photo ID. See below for acceptable IDs:
    • Passport (Canadian or Foreign)
    • Driver's Licence (Canadian)
    • Certificate of Indian Status card
    • Permanent Resident card
    • Canadian Forces ID
    • Provincial/Territorial ID card (AB, BC, PE, NB, NS, NL, NT, NU, ON, SK and YT)
    • Firearms Possession and Acquisition License
  • One of the following for verification purposes:
    • Your name and date of birth
    • Your Capital One account number
    • Details of account-specific information, such as a copy of one of your previous statements
  • A legible copy of the POA that:
    • Includes the words "Power of Attorney" and grants associated powers
    • Includes all completed pages
    • Complies with the formal legal requirements in the province, territory and/or jurisdiction in which it was executed
    • Is witnessed, pursuant to the applicable formal legal requirements, with the date of signing matching the date of execution

Send your documents to:
Saks Fifth Avenue Credit Services
P.O. Box 903, Stn. Agincourt
Scarborough, ON
M1S 5M4

It will take approximately 14 business days to review documentation submitted in relation to a Power of Attorney request. Please note that some reviews require more time and we may need to ask you for other information as part of our review. In the event we need additional information from you, we’ll let you know.

If you’d like to resolve any concerns related to a Power of Attorney request, please follow our Complaint Resolution Process.