Visit sakscanada.capitalone.com to sign in to your account.
Frequently Asked Questions
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How do I check my SaksFirst Credit account balance and transactions online?
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What are the benefits I get with my SaksFirst Credit Card?
Visit saksfirst.ca to review the benefits of your SaksFirst Credit Card.
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Where can I keep information about the SaksFirst Rewards program?
Visit saksfirst.ca for information about the SaksFirst Rewards program.
Search our list of questions and answers on common topics.
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Call Us
SaksFirst Credit Customer Service
Toll-free within Canada and the U.S.
1-855-SAKS-222 (1-855-725-7222)
Outside of North America, call collect.
1-469-383-3142
Teletypewriter (TTY) Services.
1-800-219-1009
Please note: you must call from a TTY device for this text telephone service.
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Mail Us
Payments
Mail your payment to:
Saks Fifth Avenue Credit Services
P.O. Box 306, Stn. Agincourt
Scarborough, ON M1S 3B9
(Be sure to write your 16-digit account number on your cheque or money order.)
General Correspondence
Saks Fifth Avenue Credit Services
P.O. Box 903, Stn. Agincourt
Scarborough, ON M1S 5M4
Payment Investigations
If you’ve made a payment that doesn’t show up on your account, or you made a payment to the wrong account, please contact us:
Capital One Customer Service:
Attn: Payment Investigations
P.O. Box 4908, Stn. D
Scarborough, ON M1R 4Y8
Addressing Your Concerns
Follow our step-by-step guide to let us know about your concerns.
Privacy
Contact us about your privacy.
Saks Fifth Avenue, Saks Fifth Avenue OFF 5TH, SaksFirst and their associated designs are trademarks of Saks & Company LLC. All use is licensed by owner.