CHIP and PIN Technology
- When will I get my new CHIP card?
We’re working on providing our customers with CHIP cards in the near future.
- Why is Capital One switching to CHIP cards?
CHIP is a new technology that helps make our customers’ accounts more secure. It’s harder to duplicate than magnetic stripes so the chance of fraud is reduced.
- What is PIN?
A PIN is a Personal Identification Number that each customer sets up and keeps secret. Customers use this number to access their account when making purchases and cash advances. It’s very similar to the code used to access debit cards.
- I share an account with my spouse – does that mean we have to share a PIN?
No, every cardholder will have their own unique PIN.
- Will PayPass still work with CHIP cards?
Yes! PayPass will still work with your new CHIP card.
- How will I find out when I’m getting a new CHIP card?
We’ll write to you well in advance to let you know when your new CHIP card will arrive.
©2010 Capital One. Capital One is a registered trademark.
All trademarks used herein are owned by the respective entities. All rights reserved.
All trademarks used herein are owned by the respective entities. All rights reserved.