Get Your Credit Report

Your credit history is an important part of your future – it can open doors for you or keep them locked. Decisions including approvals for loans and mortgage or rental applications may be affected by your credit history.

  • Make payments on time and always pay at least the minimum amount required
  • Notify creditors as soon as you move to ensure bills will arrive at your new location on time
  • Notify creditors right away if you experience problems making a payment
  • Review the accuracy of your credit report by checking with one of the two largest credit reporting agencies – Equifax or TransUnion

To receive a copy of your personal credit report, please send a written request to one of the following credit reporting agencies:

Equifax Canada Inc.

Consumer Relations Department
Box 190 Jean Talon Station
Montreal, QC
H1S 2Z2
Phone: 1-800-465-7166
Fax: 1-514-355-8502
www.equifax.ca to complete and mail Equifax's Credit Report Request form.

Requirements:
Equifax requires a written credit report request including your name, address, date of birth and Social Insurance Number (optional). Please also include photocopies of two forms of identification (both sides) and remember to sign your request.

TransUnion of Canada

(For all provinces except for Quebec)
Consumer Relations Centre
P.O. Box 338, LCD 1
Hamilton, ON
L8L 7W2
Phone: 1-800-663-9980
7 a.m. until 8 p.m. ET, Monday to Friday
Visit www.tuc.ca for TransUnion's Consumer Relations Information form

TransUnion (Echo Group)

(For Quebec residents)
1 Place Laval
Suite 370
Laval, QC
H7N 1A1
Phone: 1-877-713-3393 or 1-514-335-0374
8:30 a.m. until 5 p.m. ET, Monday to Friday
Visit www.tuc.ca for TransUnion's Consumer Relations Information form

Requirements:
TransUnion requires a written credit report request including your name, address, previous address (if present address is less than five years), phone number (optional), date of birth, place of employment (optional), and Social Insurance Number (optional).

Please also include photocopies of two forms of identification (both sides) from the following list:

  • Driver's Licence
  • Passport
  • Certificate of Indian Status
  • Age of Majority/Provincial ID
  • Citizenship Card
  • Department of National Defense Card
  • Firearms Possession and Acquisition Licence (with photo only)
  • Social Insurance Number (optional)
  • Credit Card (primary account holder)

Or, you can include one or more of the above along with one of the following:

  • Credit Card (secondary account holder)
  • Birth Certificate
  • Legion Card
  • Hunting/Fishing Licence
  • T4 Slip
  • Student Card (only with photo, signature and currently enrolled)
  • Employee ID/Union Card (only with photo, signature and current employer)

If more than one member of your household is requesting their credit report, each separate request must contain all of the above information.