SAKSFIRST CREDIT CARD CUSTOMERS

SaksFirst Credit Contact Information
For all SaksFirst inquiries, we're here to assist you.

Online

Sign in to your account:
www.SaksFirst.ca/myaccount

For more information about the SaksFirst Credit & Rewards program, visit www.SaksFirst.ca

On Facebook and Twitter

Available Monday to Friday, 8 a.m.-9 p.m.
Saturday to Sunday, 10 a.m.-6 p.m. ET

Ask us a question on our Facebook page Ask us a question on Twitter 


SaksFirst Credit Customer Service

Toll-free in Canada and the U.S.:
1-855-SAKS-222 (1-855-725-7222)

Outside of North America, call collect:
1-469-383-3142


General Correspondence

Saks Fifth Avenue Credit Services
P.O. Box 903, Stn. Agincourt
Scarborough, ON
M1S 5M4

Payments

Mail your payment to:
Saks Fifth Avenue Credit Services
P.O. Box 306, Stn. Agincourt
Scarborough, ON
M1S 3B9

(Be sure to write your 10-digit account number on your cheque or money order.)


Dispute A Charge

Mail us at the following address:

P.O. Box 903
Stn. Agincourt
Scarborough, ON
M1S 5M4

Phone: 1-800-263-2599
Fax: 1-866-211-2919

Payment Investigations

If you've made a payment that doesn't show up on your account, or you made a payment to the wrong account, please contact us:

Capital One Customer Service
Attn: Payment Investigations
P.O. Box 4908
Scarborough Stn. D
Scarborough, ON
M1R 4Y8

Fax: 1-888-356-6481
(Remember to reference your 10-digit account number.)


Online Phishing

If you believe you've received a phishing email that claims to be from Capital One, forward the suspicious email to abuse@capitalone.com.

You can also forward it to reportphishing@antiphishing.org (English Only).


For more information about the SaksFirst Credit & Rewards program

Visit www.SaksFirst.ca.

Saks Fifth Avenue, Saks Fifth Avenue OFF 5TH, SaksFirst and their associated designs are trademarks of Saks & Company LLC. All use is licensed by owner.