Contact Us

Get In Touch

  • Lost or stolen credit card?
    Call us. We're available 24/7.

  • Customer Service

    Toll-free within Canada and the U.S.
    1-800-481-3239 Available 24/7

    Outside of Canada or the U.S.
    Call us collect.
    1-804-934-2001 Available 24/7

  • General Correspondence

    Capital One Customer Service
    P.O. Box 503
    Scarborough STN D
    Scarborough, ON
    M1R 5L1

  • Payments

    Mail your payment to:

    Capital One
    P.O. Box 521
    Scarborough STN D
    Scarborough, ON
    M1R 5S4

    (Be sure to write your 16-digit account number on your cheque or money order.)

  • Apply for a Credit Card

    1-877-277-5901

    Use option 3 to check the status of an application.