Get In Touch

Customer Service

Toll-free within Canada and the U.S.
1-800-481-3239
Available 24/7

Outside of Canada or the U.S.
Call us collect.
1-804-934-2010
Available 24/7

On Twitter and Facebook

Connect with us on social media.
Available Monday to Friday, 8 a.m.-9 p.m.  Saturday to Sunday, 10 a.m.-6 p.m. ET


General Correspondence

Capital One Customer Service
P.O. Box 503
Scarborough Stn. D
Scarborough, ON
M1R 5L1


Payments

Mail your payment to:

Capital One
P.O. Box 521
Scarborough Stn. D
Scarborough, ON
M1R 5S4

(Be sure to write your 16-digit account number on your cheque or money order.)


Apply for a Credit Card

1-877-277-5901

Use option 3 to check the status of an application.

Lost or stolen credit card? 

Call us. We’re available 24/7.

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Hudson's Bay, Hudson's Bay Credit and their associated designs are trademarks of Hudson's Bay company.