We believe in two-way conversations. So expect our hiring process to be as much about your finding the right company as it is about our finding the right person. We want you to be successful and make a difference at Capital One so we encourage you to ask questions to see if we're the right fit for you.
We've identified various assessments that help us predict your fit with different roles at Capital One. They are designed to assess:
Depending on the job you're pursuing, you'll face a series of tests, starting with online assessments that you can take from your home computer or wherever you have Internet access. Once you apply for a specific job and advance through our recruitment process, you'll have access to test examples that are tailored to that position. If those initial assessments indicate you're a potential fit, you may be asked to visit our external testing partner for additional assessments.
Online Test Resources2
Shl.com (English site only)
This Candidate Helpline offers test preparation and test-taking tips.
You've gone through our application and testing phases and you've been invited for an in-person interview.
Your Interview Day
We go to great lengths to make sure our assessments are as accurate and as fair as possible. We do this with a wide range of interviewing methods that include behavioural interviews, case interviews and work simulations. The type, number of interviews and interviewers, length and complexity of questions will vary depending on the position you're being considered for. Your potential colleagues are among those who will be conducting your interviews.
Our Interview Style
During our interviews you'll get the chance to share detailed information about how you've performed in previous work-related situations. We'll ask you to share examples or specific situations you've encountered and dealt with in the past. In addition, we'll ask you about your interests and encourage you to ask about our organization and career opportunities.
For some jobs, like analytical roles, we believe the best way to assess your problem-solving skills is to talk about a business problem. Case interviews are broad, two-way discussions rather than one-way tests. You'll be assessed more on how you deal with the problem rather than on your specific answers to it.
Candidates applying to Toronto-based roles will be expected to complete the in-person interview process in English. The online recruiting process will be completed in English or French, depending on the language you selected for your job search. For example, if you select "French" your job search and the online recruitment process will be conducted in French.
Disclaimer: Capital One doesn't endorse or have affiliations with any of the sites listed above. Questions and exercises on these sites are not used in Capital One's interview process. Completing these questions and exercises successfully does not guarantee your successful performance in any portion of Capital One's assessment process.
For all positions, we hire individuals who are legally authorized to work in Canada. We are an equal opportunity employer committed to diversity in the workplace. We also promote a drug-free work environment.
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